Every piece sold by Callahan Callahan is handmade by Callahan himself. Because of the nature of handmade, pieces may have small flaws/inconsistancies/irregularity. If you are purchasing from Callahan Callahan please expect these things as they are the nature of the process. Nothing is absolutely perfect and these variations are what makes handmade special.


Ceramic pieces sold by Callahan Callahan are all dishwasher and microwave safe unless otherwise noted. Hand washing is recommended for a gentler wash. When filling ceramic with very hot liquid it is recommended to warm the piece under a faucet prior to filling to avoid SHOCK. For more in depth care please fill out a contact form.


All orders are currently shipped via USPS. Shipping cost is flat rate to cover packaging and fees. Shipping overages are only refunded in the event of multiple orders being combined. 


International orders are accepted. Please note in the event shipping fees are not covered by the flat rate charged the buyer is responsible for paying the difference. ANY INTERNATIONAL FEES/DUTIES ARE THE RESPONSIBILITY OF THE CUSTOMER.


If an order arrives damaged please contact Callahan Callahan immediately. Please send photos of the package and product so a claim can be filed. If no contact is made within 48 hours of delivery, nothing can be done. Everyday damage to your pieces is not the responsibility of Callahan Callahan. 

 Package theft is not the responsibility of Callahan Callahan. Keep a close eye on tracking info to ensure your package arrives safely. In the event of theft, you may file a claim yourself with USPS or file a police report with your local department.